Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

To follow up on the ticket, updates are sent to the registered email, but in order for it to be registered in our system, it is recommended that responses are only made by this means (do not give responses by email).

The hours of attention, as well as response to tickets (requests) are from Monday to Friday from 8:00 a.m. to 3:00 p.m.